Information Technology GEC HubContacts
IMPORTANT: When calling the the help desk, always be prepared to provide the following information:
Sender ID, Receiver ID, Date, Time, Message Type, and Control Number (SNRF) or Range of Control Numbers
General Questions and Support
| Support Channel | Contact Information |
|---|---|
| Ford Internal Phone Number | x74957 |
| Ford Internal Website | SPOC (ITSM #962/"IT - GECHB") |
| US Toll Free Phone Number | 888-317-4957 |
| US Toll Phone Number | 313-317-4957 |
European GSEC Contact Information
| Support Channel | Contact Information |
|---|---|
| UK Internal Phone Number | 87343322 |
| UK External Phone Number | 012-77253-322 |
| Outside UK Phone Number | 44-1277-253-322 |
| GSEC-ES (Spain) EDI | Phone: +34 96 179 1467 email: scommssp@ford.com |
| GSEC-GB (UK and Erie) NON-EDI | email: scommsuk@ford.com |
Supplier Ratings
If you have questions regarding supplier ratings, please contact smpg@ford.com